DELIVERY SERVICE
SunWell Digital has appointed City-Link Express as logistic partner to provide a better experience to customers.
AREA COVERED
The delivery currently is able to cover the entire Malaysia (for more information please contact our customer service.
DELIVERY FEE
West Malaysia
Order above RM300 : Free Shipping
Order below RM300 : RM4.50 Shipping Fee (Limited Time Offer)
Sabah and Sarawak will be charged according to combination of weight and distance, and the system will display the additional amount during checkout.
*Note* Free shipping Nationwide for first time purchase Distributor Starter Kit.
DELIVERY TIME
Under normal conditions, the goods will reach within 3~5 working days for Peninsula Malaysia after payment is made.
And the goods will reach within 6~10 working days for Sarawak and Sabah Malaysia after payment is made.
*Note* Working days are followed according to Selangor Calendar, excluding the local public holiday and not including the payment date.
TRACKING SYSTEM
When receiving delivery number from our system, you can go to their official website to check status on “track shipment” at https://www.tracking.my/citylink
*Note* If you do not receive the goods within the time period we provided, please contact our customer service to get more information.
Should you require any assistance, please contact our customer service team at +6013-911 1818.